Team Lead
Discover opportunities to become a team lead/keyholder and play a pivotal role in leading our store to success.
WHAT IS A TEAM LEAD?
Team leads are responsible for supervising and guiding the sales team to achieve sales targets and deliver exceptional customer service. As a keyholder, you’ll also oversee store operations during designated shifts.
My Experince
Team Lead/Keyholder at Suzy Shier | Le Château:
Stepping into the role of Team Lead/Keyholder at Suzy Shier | Le Château was a transformative experience that allowed me to take on new responsibilities and showcase my leadership abilities. From overseeing daily operations to mentoring team members, I embraced the challenge of creating a positive and efficient work environment. There were also more technical skills that I had to learn like putting our merchandise, keeping track of sales, and operating store closes and openings. Through leading by example and empowering my colleagues, I discovered the power of collaboration and mentorship in achieving shared goals.
Responsibilities:
Qualifications:
Benefits:
- Provide leadership and direction to the sales team to ensure sales goals are met or exceeded.
- Train and onboard new team members, providing coaching and support as needed.
- Monitor and evaluate team performance, providing feedback and recognition.
- Oversee store opening and closing procedures, including cash management and security protocols.
- Previous retail experience, including experience in a leadership or supervisory role.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire others.
- Excellent communication and problem-solving abilities.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Flexible availability, including evenings, weekends, and holidays.
- Competitive salary with opportunities for performance-based bonuses.
- Comprehensive benefits package, including health insurance and retirement savings plans.
- Employee discounts on products and services.
- Ongoing training and development opportunities to enhance leadership and management skills.
- Career advancement opportunities within our organization.